Have any questions or concerns?
We’re always ready to help!
How long will delivery take?
Delivery will take 3-4 days once payment has been received, excluding weekends. If anything changes and there is a possibility of delivery taking longer we will be in contact via email with updates on estimated date of delivery.
How much does delivery cost?
La Rosa charges a flat rate of R65 for delivery.
If you would like to arrange collection please contact us on to find out details.
How does sizing work?
Do you accept exchanges or refunds?
We will accept exchanges if they are reported within 7 days of delivery.
The replacement item will be dispatched only once the original item has been returned back to us.
Courier or postage costs involved in returning an item which needs to be exchanged will not be covered by La Rosa, however we will guide you via email.
If you are unsatisfied with the quality of an item we will happily do an exchange for any item to the same value or in-store credit. However we will only offer a refund if the item/s is damaged, eg. torn, stained, badly sewn. provided that you send us a photo of the defect.