FAQ
How long will delivery take?
Delivery will take 3-4 days once payment has been received, excluding weekends. If anything changes and there is a possibility of delivery taking longer we will be in contact via email with updates on estimated date of delivery.
How much does delivery cost?
La Rosa charges a flat rate of R65 for delivery.
Collections:
If you would like to arrange collection please contact us on to find out details.
How does sizing work?
Do you accept exchanges or refunds?
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We will accept exchanges if they are reported within 7 days of delivery.
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The replacement item will be dispatched only once the original item has been returned back to us.
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Courier or postage costs involved in returning an item which needs to be exchanged will not be covered by La Rosa, however we will guide you via email.
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If you are unsatisfied with the quality of an item we will happily do an exchange for any item to the same value or in-store credit. However we will only offer a refund if the item/s is damaged, eg. torn, stained, badly sewn. provided that you send us a photo of the defect.

Have any questions or concerns?
We’re always ready to help!
Email us: